FAQ

Are there a Minimum order requirements?

No, while Garden Shop Direct is a Wholesale based store which is open to the public, we don’t have a
minimum order required however shipping rates do apply for smaller quantity orders.

What are the delivery charges for orders from the Online Shop?

Your shipping charge will be calculated at checkout. and vary depending on the amount of items purchased. We offer FREE shipping

Which payment methods are accepted in the Online Shop?

At present we accept PayPal, Visa, MasterCard and bank transfer.

How long will delivery take?

Your items will be sent by worldwide courier and typically arrives within 14 working days however delays may occur especially during the recent pandemic period.

How secure is shopping in the Online Shop? Is my data protected?

Your shopping experience is fully secure. We use a high security SSL certificate utilising strong SHA-2 & 2048-bit encryption.

Do I receive an invoice for my order?

As soon as we receive your order, we will send you a confirmation email. When your order has been dispatched you will receive another email with tracking details.

What exactly happens after ordering?

Yes, as soon as you place your order, we will send an invoice directly to your email inbox.

Let’s get in touch!

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